IT Product Manager (Wrong IVR, Voice+, SimCredit, DynamicIVR)
- Project Lifecycle Management: Managed projects from initial sale and contract negotiation to deployment and
support, ensuring timely delivery and client satisfaction throughout the entire product lifecycle.
- Mobile Operator Collaboration: Led communications and coordinated meetings with mobile operator
departments to align on project timelines, deliverables, and integration processes.
- Technical Integration and Deployment: Directed the integration of VAS services with operators' core networks,
addressing technical, routing, and security requirements; assigned and oversaw technical tasks for seamless service deployment.
- Product Enhancement and Customization: Identified and implemented necessary product improvements and
new features to meet specific integration requirements and enhance overall service performance.
- Promotional Strategy Development: Crafted promotional content and marketing strategies for advertising to
mobile operator subscribers; selected services for promotion to maximize user engagement and adoption.
- Promotional Campaign Negotiation: Negotiated terms and conditions for promotional broadcasts with
operators, optimizing the reach and effectiveness of marketing campaigns.
- Data Collection and Performance Analysis: Monitored and analyzed product performance metrics to evaluate
success and identify opportunities for optimization and growth.
- Documentation and Reporting: Prepared comprehensive technical documentation, performance reports, and
maintained detailed records of communications, agreements, and project updates for stakeholders.
- Cross-functional Team Coordination: Collaborated with development, networking and IT teams to ensure timely
delivery and integration with mobile operator systems, fostering effective teamwork and communication.